FAQ
Welcome to our FAQ page! We've compiled a list of common questions to provide you with quick answers and helpful information. If you can't find the answer you're looking for, please don't hesitate to contact us through our Contact Us page.
1. How can I place an order on ViceWears?
- To place an order, simply browse our website, choose your desired products, add them to your cart, and proceed to checkout. Follow the step-by-step instructions to complete your purchase.
2. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards and secure online payment services. You can find the complete list of accepted payment options during the checkout process.
3. How can I track my order?
- Once your order is confirmed and shipped, you will receive an email with a tracking number. You can use this number to monitor the status and delivery of your package, just click Track My Order and insert either your tracking number or your order number!
4. What is your return and exchange policy?
- We offer a hassle-free return and exchange policy. Check out our returns and refunds page for more information. If you're not satisfied with your purchase, please Contact us at infovicewear@gmail.com.
5. How long does shipping take?
- Processing times take around 3-5 business days and after the order has been shipped, it takes around 5-12 business days
6. Do you offer international shipping?
- Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and shipping options and fees will be provided.
7. What if my item is damaged or defective?
- If your item arrives damaged or defective, please contact our Customer Support within 30 days of receiving your order. We will assist you in resolving the issue promptly.
8. Can I change or cancel my order after it's been placed?
- Please contact our Customer Support as soon as possible if you need to change or cancel your order. We will do our best to accommodate your request if your order hasn't been shipped yet.
9. Are the product colors accurate in the photos?
- We make every effort to display product colors accurately. However, variations may occur due to different monitor settings and lighting conditions.
10. How can I subscribe to your newsletter?
- To stay updated on our latest products, promotions, and news, you can subscribe to our newsletter on the Home page or during the checkout process.
We hope this FAQ page has been helpful. If you have any additional questions or need further assistance, please feel free to reach out to us via our Contact Us page. Your satisfaction is our priority, and we're here to make your shopping experience with ViceWears enjoyable.